Context
I read the posts and took a swing.
These designs answer problems described in public by an engineering leader at a lean Halifax internet provider. They are a starting point for a conversation, not a finished answer.
The company runs a small team for its size and is building its own fibre network. Doing more with agents is the point, but the stated rule is clear: accountability, customer empathy and hard calls stay human.
Every design here follows that rule. Agents read, sort, argue and draft. People decide.
Built by Harsh Pandey, who has built multi-agent systems in LangGraph before.
- Founded
- 2019, Halifax
- Team
- About 21 to 50 people
- Customers
- 40,000+
- Fibre
- Purple Fibre, up to 8 Gbps