Problem three
Find the customers who are quietly leaving.
Then fix the real reason, in a way that fits a brand built on no promo pricing.
Problem three
The problem
No contracts means customers can leave any day, often without saying why.
Churn Saver
Agent team
Spot the risk, find the cause, fix or re-fit, check in, learn.
How it runs
Architecture
One thread per customer, three branches, a hard stop before outreach.
Walkthrough
One customer
Sarah's three slow-speed tickets, followed end to end.
Inputs and outputs
Data
About 200 synthetic customers across five kinds of record.
Governance
Guardrails
No discounts, no surprises, nothing sent without a person.